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Current Location : Donating Goods for the Shops
Donating goods to sell in our Demelza Shops 

Demelza Shops & Volunteers

Why donate to the Demelza shops?
By donating your unwanted items to the local Demelza shop, you can help us raise money for the children and families who are supported by Demelza Hospice Care for Children.  Our shops rely your donations to keep the rails, shelves and baskets brimming with saleable items.  Having a good supply of stock is essential to make sure that our customers keep coming back for more!
Just one bag of assorted clothing and bric-a-brac can raise in excess of £30 when the individual items are sold through one of our retail outlets.  Many of the donations we receive do in fact raise considerably more than this, especially if the items are good quality and are in excellent condition.  It is quite wonderful to think that those things we no longer want may be just what someone else has been searching for!  


  Click on the Gift Aid logo  
and find out how you can add extra value to all your donations 

How to donate 
It is really easy to donate goods to sell in our shops.  Just fill up a bag or box with your unwanted items and take it along to your local shop
during normal opening hours (Monday to Saturday between 10am and 4pm is best).  A member of staff will take your goods from you and
before you know it, your old clothes, bric-a-brac, toys and books will be out on the shelves raising money for Demelza!  It really is that simple! 
If you intend to bring in a large donation, it might be wise to phone ahead, just to make sure the shop has room to accept it on that day!

If you live near to our hospice in Sittingbourne, you can also drop off your donations there.  There is ample car parking and a special donation
station in the car park.  If you need any help unloading, or are unsure of what to do, you can always pop into the reception and ask for advice.

If you live in the Kent area, you may receive a Demelza drop sack through your letterbox.  If you do receive one, please try to find something
to pop in it, even if it is only a couple of items.  The collection day will be marked on the drop sack and someone will be round on that day to
collect - come rain or shine!

There is a new Demelza initiative to acquire more donated stock for our charity shops. We now have our very own eye -catching Demelza
recycling banks. So far we have set up a Donation Station at the following location:

St John's Hill Car Park, St. John's Hill, Sevenoaks, Kent TN13 3PE

Our van drivers will be collecting the donations and delivering them straight to our distribution centre where they will be sorted, graded and
despatched to the shops.


We have a wonderful new Donation Station at our Kent hospice
in Bobbing near Sittingbourne.
There is ample parking and there is almost always someone to help
if you need a hand unloading your car.

You can ask about how to sign up for Gift Aid, a five-minute job that
can add 25% to the value of your donations when they are sold in
our retail outlets.  
Any UK tax payer can sign up and it costs you nothing!

The Donation Station is always open, but the best time to drop off
your donations is between 9am and 4pm Monday to Friday, as
there will almost certainly be someone in the Retail Office to lend
a hand and answer any questions you might have.

Find your local shop                 
Click here to go to our

Interactive Shops Map     Click Here to Find Your Local Demelza Shop
What you can donate 
We accept a huge range of items as you can see from the list below:
  • Clothing for men, women, children and babies
  • Shoes and boots
  • Handbags, purses, wallets and suitcases
  • Furniture with fire safety labels in place where appropriate
  • Soft furnishings and linen, cushions and throws
  • Accessories; belts, ties, hats, gloves and scarves
  • Books and records
  • DVDs and CDs.  We only accept Disney and vintage classic videos.
  • Toys, puzzles and games
  • Jewellery
  • Household items and equipment
  • Tools and DIY equipment
  • Electrical items; lamps, personal grooming, kitchen appliances etc.
  • Collectables and memorabilia

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What happens to your donated items?

When you bring in donated clothing it is sorted and inspected carefully for wear and damage. 
All saleable items are steamed and put out for sale very quickly.  Out of season garments are
sent to the Demelza Warehouse where they are stored until just the right time.  If any items
are unsuitable for the shop floor, they are recycled with a reputable rag mechant.  

Demelza receives payment for this, so absolutely nothing goes to waste!
If you have given us electrical items, they will be sent to our warehouse where they are PAT
tested to ensure their safety before being distributed to the shops.
Bric-a-Brac usually goes straight out on display but sometimes items are saved for a special
themed promotion that is coming up in the near future.

Sometimes goods are sent off to one of our other shops where there is more demand for that
particular item, so do not be surprised if that
lovely leather handbag or collection of books you
gave us turns up in another county!

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Items that we cannot accept
There are a few items that we cannot accept for health and safety reasons.  They include the following: 

X   Televisions over 5 years old
X   Child car seats

X   Crash helmets for motorbikes or bicycles
X   Real fur
X   Weapons
X   Furniture that does not comply with the current Furniture and Fire Safety Regulations       
 For more information about Fire Safety Regulations governing furniture and upholstered items    
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Donating as a Business
Donating as a recycling or fundraising initiative for your business or workplace is really easy. 
We have resources to support you, no matter how big or small your workplace is.
You may also want to donate unwanted or end-of-line stock to Demelza. 
There are many benefits to your company if you choose to do this: 

+  It's a free and easy way to save some space
+  It's a great way to recycle
+  Our collection service is professional, reliable and free of charge
+  It's an opportunity to enhance your Corporate Social Responsibility (CSR) Strategy

For advice and support if you are thinking of making a donation of goods through your business, please contact or or ring 01795 503110.

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Demelza Kent : Rook Lane, Bobbing, Sittingbourne, Kent. ME9 8DZ
Demelza South East London : 5 Wensley Close, Eltham, London. SE9 5AB
Demelza Community : Langtye Farm, Langtye Lane, Ripe, Lewes, East Sussex, BN8 6BA 
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